We understand that you might not always be available at the scheduled time for delivery generated by us. So we advise couriers of delivery slot based on your convenience. 


The courier will either leave at address in a safe place, or leave a card to rebook.


In case you miss it, please contact the courier for redelivery. Any issues let us know.


All items are sent via courier services, we use a range of couriers depending on your location and it size.


Items are picked up from the warehouse, then scanned in at the depot. You are provided tracking for delivery through the nominated courier.