FAQ

How do I place a order?
Easy! Add the item/s to cart Enter in your delivery details  Select shipping rate, than check our using using one of our multiple payment methods ...
Sun, 7 Mar, 2021 at 10:45 AM
Who is wyldhome.com.au?
buying online and you’re like who are these guys? learn about us before we get to know you. Australian owned family business. As a family has been providi...
Sun, 7 Mar, 2021 at 10:46 AM
What does pre-sale mean?
If your order is marked PRE-SALE this means the product isn’t to deliver yet and has a estimated time frame on dispatch. We open up orders on popular produc...
Sun, 11 Apr, 2021 at 5:52 PM
How do I contact you?
Send us a email  support@wyldhome.com.au For custom design: custom@wyldhome.com.au Live chat, leave us a message please note email response tim...
Sun, 7 Mar, 2021 at 12:10 PM
Do you have the product in stock ?
We do our very best to manage stock etas and time frames, unfortunately a lot falls out of our control. 2020 caused a massive hurdle with shipments into Aus...
Sun, 7 Mar, 2021 at 12:58 PM
What should I do if the payment is not accepted?
You should try again after some time If the payment is still not accepted,  If everything is as it should, but you still can`t make the payment, please ...
Sun, 7 Mar, 2021 at 1:00 PM
What payment methods do you accept?
We accept all card types! afterpay and zip! Having issues checking out? Do not hesitate in contacting us help@wyldhome.com.au
Sun, 7 Mar, 2021 at 1:00 PM
How long will my refund take?
Approx 5-10 working days to get back to you. These times frames varying on your payment method. Refund must go back to the same way you paid. Refunds ar...
Sun, 7 Mar, 2021 at 1:00 PM
Help! My gas lift isn’t going down?
This is probably one of the most common Questions we get.  The way gas lift works, it requires weight on the base to pull down. Once a mattress is on th...
Sun, 7 Mar, 2021 at 1:04 PM
Kindness Project Policy
We all here at wyld home believe everyone should be treated with respect. Our team have strict guidelines in interacting with with our lovely customers. If ...
Wed, 24 Mar, 2021 at 11:07 AM